Website Terms & Conditions

1. Introduction
Welcome to Nexus Sailing! By accessing and using our website, making a purchase, or booking a service, you agree to these Terms & Conditions. Please read them carefully before proceeding. If you do not agree, please refrain from using our website.

For information on how we handle your data, please refer to our Privacy Policy.

2. Company Details
Business Name: Nexus Paweł Kowalczyk
NIP: 8522492360
REGON: 383011863
Registered Address: ul. Grafitowa 27/1, 72-006 Mierzyn, Poland
Email: hello [at] nexus sailing [dot] com

3. Scope of Services
Nexus Sailing operates as a provider of:

  • Yacht Charters (shared and private, terms provided at checkout)

  • Ebooks & Digital Guides

  • Nexus Club Membership (offering exclusive discounts & benefits). Full terms are available at Nexus Club Terms & Conditions.

Each service has specific Terms & Conditions, available at checkout before purchase. By proceeding, you acknowledge and agree to those terms.

4. Ordering Process
To place an order on our website:

  • Select your desired product or service
  • Proceed to checkout and enter your details
  • Review and accept the applicable Terms & Conditions
  • Complete payment through the available payment methods
  • Receive a confirmation email with details of your order

For charter bookings, a separate charter agreement may be required, which will be provided after initial payment.

5. Payment Terms
All prices are listed in EUR and include VAT where applicable. Payment methods are displayed at checkout. For yacht charters, additional terms may apply as detailed in the specific service agreements.

6. Right of Withdrawal (Ebooks & Digital Products)

  • Customers have the right to withdraw from a purchase within 14 days, unless they have explicitly agreed to immediate delivery and acknowledged the waiver of their withdrawal rights.
  • No refunds are issued for ebooks or digital guides unless there is a technical issue preventing delivery.

7. Complaints & Refund Policy

  • Any complaints must be submitted in writing via email. We will respond within 30 days in accordance with Polish consumer protection laws.
  • Refunds are only available for defective products or services that were not delivered as described.

8. Service-Specific Fulfillment

  • Ebooks & Digital Products: Delivered immediately via email upon payment.
  • Nexus Club Membership: Activated upon payment; members receive exclusive offers via email.
  • Yacht Charters: Bookings are confirmed once payment is received and the minimum number of participants is met. Full service terms are provided at checkout.

9. Cancellations & Refunds (General Policy)

  • Ebooks & Digital Products: No refunds unless delivery failure occurs.
  • Nexus Club Membership: Refunds are available within 14 days of purchase, provided no benefits have been used.
  • Yacht Charters: Cancellation policies vary and are detailed in the specific Charter T&C at checkout. Refund eligibility depends on the timing and conditions of cancellation.

10. Liability & Force Majeure

  • Nexus Sailing is not responsible for delays or cancellations due to unforeseen circumstances such as weather disruptions, governmental restrictions, or force majeure events.
  • Customers are encouraged to obtain travel insurance for charters to cover unforeseen cancellations.

11. Governing Law & Dispute Resolution
These Terms & Conditions are governed by Polish law. Any disputes will first be resolved through mediation. If necessary, legal disputes will be handled by the competent courts in Poland.

12. Amendments & Updates
We reserve the right to modify these Terms & Conditions. Changes will be updated on this page, and continued use of our services constitutes acceptance of the new terms.