Privacy Policy
Effective Date: January 29, 2025

Introduction
Nexus Sailing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information. By using our website (www.nexussailing.com) and services, you agree to the practices described in this Privacy Policy.

1. Definitions

  • Personal Data: Any information that identifies or can be used to identify an individual.
  • Cookies: Small text files stored on your device to enhance user experience.
  • GDPR: The General Data Protection Regulation (EU) 2016/679, which governs data protection in the European Economic Area (EEA).
  • Third-Party Services: External companies or individuals that provide services on our behalf.

2. Data Collection & Use

We collect personal data when you:

  • Visit our website
  • Register for an account
  • Purchase our services
  • Contact us for support
  • Subscribe to our newsletter
  • Interact with our marketing materials and automated systems on social media

Types of Personal Data Collected:

  • For Sailing Trips:
    • Name, surname, date and place of birth
    • City and country of residence
    • ID document number (passport or national ID)
    • Sailing license number (if applicable)
    • Contact details (email, phone number)
    • Crew list data (if required by the charter provider)
  • For Yacht Charters:
    • Name, surname, phone number, email
    • ID document number (for contract purposes)
    • If required: Full crew list details (as for sailing trips)
  • For eBooks and Subscriptions:
    • Name, surname, email, phone number
    • Billing address (for invoices)
    • Payment details (processed securely by Stripe)
    • Stripe may collect additional payment-related data (see their Privacy Policy: Stripe Privacy Policy)
  • For Marketing & Automated Interactions:
    • We use ManyChat to automate interactions on Facebook and Instagram, including providing users with PDF downloads and responding to comments. Data such as username, interaction history, and engagement may be collected.
    • ManyChat’s privacy policy: ManyChat Privacy Policy

Purposes of Data Processing:

  • Providing and improving our services
  • Processing transactions and invoicing
  • Sending marketing communications (only with your consent)
  • Complying with legal obligations
  • Enhancing website security

3. Data Storage & Protection

We store personal data on secure servers and implement technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction.

We retain your personal data for as long as necessary to fulfill the purposes stated in this policy, unless a longer retention period is required by law.

4. Sharing of Data

We may share your data with:

  • Service Providers: Payment processors (Stripe), email marketing tools (HubSpot), cloud storage providers, analytics tools (Google Analytics, Meta Ads), and automation tools (ManyChat).
  • Legal Authorities: When required by law or to protect our rights.

All third parties are required to process data in compliance with GDPR and relevant laws.

HubSpot Integration:

  • We use HubSpot for managing customer interactions, sending newsletters, and creating landing pages for sales.
  • HubSpot may process data such as name, email, and contact details.
  • More details: HubSpot Privacy Policy

5. Your Rights Under GDPR

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase data (right to be forgotten)
  • Restrict processing
  • Object to data processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at hello@nexussailing.com.

6. Cookies & Tracking Technologies

We use cookies to:

  • Enhance website functionality
  • Analyze website traffic (Google Analytics)
  • Deliver targeted ads (Meta Ads, Google Ads, TikTok Ads)

You can manage cookie preferences via your browser settings or our cookie consent tool.

7. Social Media & Marketing

We use Facebook, Instagram, and TikTok for marketing and audience engagement. User interactions with our social media pages and ads may result in data collection for analytics and targeted advertising. These platforms process data according to their privacy policies:

8. International Data Transfers

As a company based in Poland, we may transfer personal data to third parties outside the EEA. In such cases, we ensure compliance with GDPR by using:

  • Standard Contractual Clauses (SCCs)
  • Data Protection Agreements with third-party vendors

9. Data Security Measures

We take reasonable precautions, including:

  • SSL encryption for secure transactions
  • Restricted access to personal data
  • Regular security audits and monitoring

While we strive to protect your data, no system is 100% secure. In case of a data breach, we will notify affected users and authorities as required by law.

10. Direct Marketing & Communications

We may send promotional emails with your consent. You can unsubscribe at any time via the “Unsubscribe” link in our emails.

11. Children’s Privacy

Our services are not intended for individuals under 13 years old. We do not knowingly collect data from minors. If we become aware of such data, we will delete it immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”

13. Contact Information

For privacy-related inquiries, contact us at:
📧 Email: hello@nexussailing.com
📞 Phone: +48 601-522-955
🌍 Website: www.nexussailing.com

Last updated: January 29, 2025